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        Frequently asked questions (faq's)
 
What does Sapphire stand for?
Does Sapphire provide non-accounting services?
How much does Sapphire cost?
 How can Sapphire complete financial statements at 50% of the cost?
 Does a CA have to tell his clients that their financial statements are being processed by Sapphire?
 What accounting software do I have to use?
 How does Sapphire maintain the confidentiality of client data and financial statements?
 How do I benefit by Choosing Sapphire for my tax processing needs?
Can Sapphire give an example of savings I can achieve by using    Sapphire' services for my    

    tax preparation work?

 How does Sapphire offshore team stay informed of current UK accounting practices & tax laws?
 How do I forward the documents to Sapphire and Collect the returns after they are processed?
 What are the deliverables from Sapphire on submission of my client’s information for tax processing?

# 
What does Sapphire stand for?
Sapphire is a BPO company based in India. BPO is an acronym for Business Process Outsourcing. Traditionally, Business Process Outsourcing has been a management tool available only to large companies. These companies saved millions of dollars by outsourcing their non-core functions, such as accounting, finance and Human Resources to specialized service providers. Sapphire provides outsourcing of these back-office functions to small, mid-size practicing Chartered Accountants ( CAs) and accounting firms based in UK.

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# Does Sapphire provide non-accounting services?
Sapphire provides other "back office" services such as data entry. It can consist of any data entry service in standard MS office formats, stand alone software or web-based software.

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# How much does Sapphire cost?
The cost is dependent on many factors, such as the number of hours involved, the number of entries to be keyed in, the volume of non-accounting data, the function to be staffed, the project to be completed, etc. Sapphire always ensures that the scope and the timing of the assignment are clearly defined and a budget established. Sapphire always offers an hourly or a fixed price arrangement. We feel strongly believe that our advice, experience and work ethic will result in savings and efficiencies that greatly exceed the fee paid to Sapphire.

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# How can Sapphire complete financial statements at 50% of the cost?
The cost of Sapphire offshore team is significantly less than UK based accountants. High caliber accountants are available at lower costs. We leverage these costs to your advantage.

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# Does a CA have to tell his clients that their financial statements are being processed by Sapphire?
Sapphire operates as an extension of your organization and the preparation of financial statements may be seamless to your clients. Your team is responsible for final reviews and approvals prior to delivery to your clients.

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# What accounting software do I have to use?
Sapphire will use the software of your choice including SAGE , VT Final and others.

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# How does Sapphire maintain the confidentiality of client data and financial statements?
The original documents are scanned at our offices in London and scanned images are uploaded on our FTP servers. On upload of the documents at the FTP servers the original documents are returned back to your office. The Sapphire team subscribes to a code of professional ethics that mirror those of the ICAEW. Sapphire is bound by comprehensive non-disclosure agreements that require complete confidentiality.

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# How do I benefit by Choosing Sapphire for my tax processing needs?
The Chief benefits that you would derive from using Sapphire for your tax processing needs are;
Reduce tax preparation costs.
Improved turnaround time and client services.
Access to a dependable and trained back office team there by reducing the need to increase your staff during the busy season.
Processes and workflow are improved through the use of technology.
All documents are captured and stored digitally. You can turn over to working in a paperless mode and save office space and related costs.


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# Can Sapphire give an example of savings I can achieve by using Sapphire's services for my tax preparation work?
Typically Sapphire saves you over 70% of the cost of tax preparation. Here is an example which illustrates the savings one could achieve by outsourcing tax preparation to Sapphire.
Assume a professional staff earns an average annual salary of ₤25,000 with an additional 25 percent for payroll tax and benefits. Most staffers would be billable for 75 percent of the time, giving them 1,500 hours per year. This means their direct salary cost per billable hour is approximately ₤16.67 (₤25,000 divided by 1,500 billable hours). To this must be added such costs as employee recruitment and training, along with the cost of equipment and other overhead. These items can amount to another ₤5,000 per year, which adds about ₤3.33 per billable hour in expenses (₤5,000 divided by 1,500 billable hours). This makes the total cost for one professional staff person with one workstation at about ₤20 per billable hour.
It is estimated that on an average the tax input and preparation time is of 4.5 hours,. Partner/manager review time of 2.0 hours and administrative time of 1.25 hours.
There fore the cost to prepare the tax work papers and input the client’s data averages ₤90 per return. (₤40 per hour X 4.5 hours). Sapphire can prepare tax work papers and input in average cost of ₤25.A savings of over 72%.
 

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How does Sapphire offshore team stay informed of current UK accounting practices & tax laws?
Sapphire offshore team is regularly updated on any changes in UK tax laws. In addition, Sapphire trains their teams based on client needs and client specific software.

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# How do I forward the documents to Sapphire and collect the returns after they are processed?
Your clients original records are converted to electronic files and stored on servers located at a state-of-the-art data facility so that they can be accessed from anywhere on the Internet. Completed returns are ready for review within two working days in a file format compatible with your tax software. If changes are necessary you or Sapphire can easily modify the returns prior to client delivery.

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# What are the deliverables from Sapphire on submission of my client’s information for tax processing?
Sapphire will create separate electronic files for each type of source document. These documents will be placed into electronic folders organized to follow the flow of a tax return. The information on the source documents will then be keyed into your tax processing system. Once completed, Sapphire’s accountant will send you an email informing you that the electronic tax returns are ready for you to download and review. If changes are necessary, you or Sapphire can easily modify the returns online prior to client delivery.

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