|
Quality Metrics
Skilled
manpower
#All
the work is supervised by qualified chartered accountants.
#All
have ample experience in their related field.
#Proper
training is provided to the staff before assigning any work.
Standardization of work process
#Process
of all the works has been standardised.
#Adherence
to the standardised process is strictly followed.
Review of
work
#Review
of work has been done at two stages by senior chartered
accountants to
ensure that work has been done as per the specifications of
the clients.
H R Metrics
|
Employee Utilization
Rate
(Hours billed/ total hours available) |
90% |
|
Employee turnover Rate (Staff departures in a year/Total
Staff) |
0.11
(2007) |
Percentage mix of Bachelors / Professionals –
Bachelors |
58%
Professionals
42% Bachelors |
|
Trainings |
Monthly training programme of 4 hours each. |
|
Sapphire-Vantage