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worries
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office
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your current costs.
Off-load Non-Core Services.
SECURITY
Sapphire
places premium emphasis on Security since we handle critical &
confidential client data. Sapphire’s security policy encompasses
a high level of Physical and Network Security at the workplace.
We are committed to total integrity and confidentiality of
client information and have a comprehensive Security Policy to
provide complete reassurance to our clients. The security issue
incorporates following:
(A) Physical
Security
(B) Logical
Security
(A)
Physical Security
Sapphire ensures a high level of Physical security at the premises
with the following features:
ZICOM Access
control system for access to work area.
Employee ID
cards, which activate and monitor access to work areas.
Company’s Server
is kept under Lock and Key round the clock and is physically
accessible only by the Director and IT manager.
Each individual
user’s computer system too is kept under lock and key to maintain a
high level of security and hence each user is responsible for the
safety and restricted access to his/her computer.
Physical division
of work area as per nature of work.
Mobile phone
usage policy rectricts its usage outside the work area.
(B) Logical
Security
Network and Data Security
Sapphire has
invested in a state of the art infrastructure which features:
Firewalls on all
systems monitored around the clock.
Antivirus
installed on all desktops and servers. These are updated and
upgraded at regular intervals. This ensures thorough protection
against malwares, spywares and antiviruses.
Restricted access
to Servers and shared areas on the servers. This ensures that only
authorised personnel are allowed to access the relevant data.
Each individual
user’s system data comprises of only the information relevant to
their official working.
Restricted Access
to the internet.
Backup and
Disaster Recovery Plan. Three sets of backup data taken daily. One
set is kept at office and two sets are kept at Director’s residence.
This takes care of Data Security in the event of a disaster. We are
in a position to get back to normal working within 24 hours in case
of disaster.
Workstations with
disabled Media such a floppy drives, USB drives, & CD-ROMs.
Employee Security
Sapphire follows
a stringent HR policy which features:
Reference checks
at the time of recruitment, from past employers & proper id proof
etc is taken.
Strict follow of
probation period of employee to maintain the percentage of presence
and hence client’s work never gets affected.
Regular
performance reviews of employee is taken to keep the process up.
Agreements
entered into with employees at the time of employment.
Apart from above
our company policy gives utmost importance to time punctuality and
completion of work under dead-lines.
Clients Documents
Security
Document
Shredding: Premium importance and special care is given to the
shredding of clients paper printouts taken by us to handle the work.
And hence, document shredding is a regular and periodic schedule in
our policy as below:
Most of the documents are destroyed as soon as the job is completed
& finalized.
The documents are destroyed on daily basis & on average of 250-300
docs are destroyed daily.
