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OUTSOURCING: KEY BENEFITS

Free yourself from routine work. Grow more business.

No more staffing worries
Move to paperless office
Save more than 50% of your current costs.
Off-load Non-Core Services.
 
 

SECURITY & IT POLICY
SAPPHIRE: EXCELLENCE IN OUTSOURCING

We place special emphasis on security of your client’s data. Therefore we have developed a security policy which encompasses both physical and logical security.
(a) Physical Security
(b) Logical Security
(c) Employee Security


PHYSICAL SECURITY
We ensures a high level of Physical security at the premises with the following features:

ZICOM Access control system for access to work area.

Employee ID cards, which activate and monitor access to work areas.

Company’s Server is kept under Lock and Key round the clock and is physically accessible only by the Director and IT manager.

Restricted access to individual desktop by each user.

Mobile phone usage policy restricts its usage outside the work area.

Network and Data Security
We have invested in a state of the art infrastructure which features:

Firewalls on all systems monitored around the clock.

Antivirus installed on all desktops and servers. These are updated and upgraded at regular intervals. This ensures thorough protection against malwares and spywares.

Restricted access to Servers and shared areas on the servers. This ensures that only authorised personnel are allowed to access the relevant data.

Each individual user’s system data comprises of only the information relevant to their official working.

Restricted Access to the internet.

Backup and Disaster Recovery Plan. Three sets of backup data taken daily. One set is kept at office and two sets are kept at remote location. This takes care of Data Security in the event of a disaster. Disaster Recovery Plan ensures normal working mode within 24 hours.

Workstations with disabled Media such a floppy drives, USB drives, & CD-ROMs.

EMPLOYEE SECURITY

We follow a stringent HR policy which features:

Reference checks at the time of recruitment, from past employers & proper id proof etc is taken.

Strict follow of probation period of employee to maintain the percentage of presence and hence client’s work never gets affected.

Regular performance reviews of employee is taken to keep the process up.

Confidentiality Agreements entered into with employees at the time of employment.

I. T. POLICY
We give utmost importance to the IT policy and hence following procedures are being followed strictly-

General IT procedure

Start up & shut down process

Access control to terminals & server

System, hardware and software maintenance

Backup & deletion procedures

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SAPPHIRE INFO SOLUTIONS (P) LTD.
3 - 4, 4th Floor, Nego Complex, Pakhowal
Road, Ludhiana  Punjab India- 141002.
TeleFax: +91-161-5051426, +91-161-2443434
Email:-
info@sapphireinfo.net